FAQ

How long can i get the feedbacks after we sent the inquiry? 

We will reply you within 6 hours in working day.

Are you a direct manufacturer or trading company?

We have a trading company and a fully automatic equipment wipes factory, and we also have our own international sales department. we produce and sell all by ourselves.

What products can you offer?

We focus on various types of wipes, such as baby wipes, antibacterial wipes, pet wipes, household wipes and makeup remover wipes, etc.

4.What application scenarios do your products mainly involve?

Our products cover almost all aspects of life, including household multi-purpose, antibacterial and medical, girls' makeup remover and facial cleanser, pet cleaning, and baby's daily life.

Can you do customized products?

Yes,we are mainly doing customized products according to the customers’ drawings or samples.

Do you have anything else besides making custom products?

Yes,besides the customized parts,we also have some self-developed common products, some are authorized brand products, some are self-owned brand products, mainly including baby wipes, toilet wipes, kitchen wipes, alcohol wipes and household functional wet wipes etc.. 

How about the capacity of your company?

We have 6 modern types of energy-saving & environmentally-friendly wet wipes automatic production lines, including 2 fully automatic barreled wet wipes processing lines and 4 bagged automatic production lines, which can produce 600x40HQ container of various types of wet wipes per year.

How many employees of your company?what about the technicists?

We now have more than 60 employees, including 15 engineers and 5 quality inspectors.

How to guarantee the quality of your goods?

First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards; Then, we have the most advanced and complete testing equipment in the industry: packaging tightness tester, paper softness tester, wet tissue whiteness tester, wet tissue peeling/tensile tester, wet tissue fluorescent substance detector, etc. The above equipment can fully ensure that the final product that meets the customer's requirements can be provided. At the same time, it can ensure that the customer's all-round testing requirements for product packaging, sealing, damage, etc. are met.

What’s the payment term?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,EXW,etc. for mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of BL.The most common way is by T/T. L/C is also acceptable.

How to deliver the goods to us?

Usually we will ship the goods to you by sea,because we are in Hangzhou,and we are only 170 kilometers away from the Ningbo port,it is very convenient and efficient to ship goods to any other countries.of course,if your goods are very urgent,the Hangzhou Xiaoshan International Airport,Ningbo Airport and Shanghai Pudong International Airport are also very nearby.

Where are your products mainly exported to?

Our products are mainly exported to over 30 countries such as United States, Japan, Mexico, France, South Korea, Australia, Canada etc.

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